Eagle Eye 911 Camera Provides Instant Access to Emergency Communication Centers

Eagle Eye Networks recently launched Eagle Eye 911 Camera Sharing, a first-of-its-kind technology that gives Emergency Communication Center tele-communicators (911 professionals) instant access to security cameras during an emergency, empowering them to deliver critical incident information to first responders through a partnership with RapidSOS.

“In a crisis when seconds count, a security camera can provide vital visual information—giving first responders the situational awareness they need to assess and thoughtfully approach a dangerous situation,” said Dean Drako, Eagle Eye Networks CEO.

RapidSOS is the intelligent safety platform that directly and securely links life-saving data from more than 540 million connected devices, apps, and sensors to over 16,000 911 and field responder agencies covering 99% of the U.S. population.

Today, security cameras are ubiquitous at schools and businesses, but 911 tele-communicators typically cannot access them in an emergency. With the introduction of Eagle Eye 911 Camera Sharing, 911 tele-communicators can now instantly access live video from one or multiple security cameras when a 911-triggered emergency occurs.

Eagle Eye 911 Camera Sharing protocol entails:

● The school or business predetermines which cameras are shareable via Eagle Eye 911 Camera Sharing.
● A 911 call triggers an alert that enables Emergency Communication Center tele-communicators to instantly view footage from cameras at or near the crime scene. Video may be available from multiple sources, including any businesses in close proximity to the crime scene.
● The 911 tele-communicator can use the security cameras for situational awareness and to inform first responders.

Schools and businesses do not have to be current customers of Eagle Eye Networks to take advantage of this technology, as this feature is also available to non-Eagle Eye Cloud VMS customers as Eagle Eye 911 Public Safety Camera Sharing Complete. For existing customers, Eagle Eye 911 Camera Sharing is available for a small per camera fee and/or is included in the Professional and Enterprise Editions of the Eagle Eye Cloud VMS. Initially, the 911 camera sharing products will only be available in the United States.

“First responders do extraordinary work managing hundreds of millions of 911 calls annually,” said RapidSOS CEO Michael Martin. “Now, responders can see directly from the location’s surveillance camera what is occurring at the scene of an alarm or a 911 call, verify the emergency and provide visual contextual information to field responders – transforming their ability to respond.”

“Eagle Eye 911 Camera Sharing is a product that reflects our commitment to enhancing public safety, and the founding principle of our company—making the world a safer place,” said Drako.